IndieMe Terms of Use
Last Updated: June 2026
Welcome to IndieMe. These Terms of Use govern your access to
and use of IndieMe.com, the IndieMe Marketplace, and related services, tools,
communications, events, publications, and promotional opportunities offered by
IndieMe Marketplace LLC (“IndieMe,” “we,” “us,” or “our”).
By accessing or using IndieMe, creating an account, applying
to sell, registering as a buyer, placing an order, submitting content,
participating in an event, purchasing advertising, or using any IndieMe
service, you agree to these Terms of Use.
If you do not agree to these terms, you should not use
IndieMe.
1. About IndieMe
IndieMe is a juried handcrafted wholesale marketplace
connecting independent artists with qualified retail buyers. IndieMe is
dedicated to handcrafted work made in the United States and Canada.
IndieMe provides marketplace tools, artist storefronts,
buyer access, promotional opportunities, events, publications, educational
resources, and related services designed to support the handcrafted wholesale
industry.
2. Account Eligibility
IndieMe offers accounts for approved artists and qualified
wholesale buyers.
Artists must apply and be approved through IndieMe’s juried
application process. IndieMe may approve, deny, suspend, or remove artist
accounts at its discretion, including if an artist’s work does not meet
IndieMe’s handcrafted, USA/Canada, quality, or marketplace standards.
Buyers must be qualified retail buyers, which may include
retail stores, galleries, boutiques, museum shops, online retailers, or other
approved wholesale buying businesses. IndieMe may approve, deny, suspend, or
remove buyer accounts at its discretion.
You agree to provide accurate, current, and complete
information when creating or maintaining an account. You are responsible for
keeping your login credentials secure and for all activity under your account.
3. Marketplace Role
IndieMe provides a platform for artists and buyers to
connect and conduct wholesale business. IndieMe is not the manufacturer,
seller, distributor, shipper, payment collector, or guarantor of products sold
by artists unless expressly stated otherwise in writing.
Artists are responsible for their products, pricing,
descriptions, images, availability, fulfillment, shipping, payment preferences,
tax obligations, returns, refunds, customer service, and compliance with
applicable laws.
Buyers are responsible for reviewing artist terms, product
details, pricing, shipping information, payment requirements, and order details
before placing an order.
IndieMe may assist with communication, order questions,
buyer support, or artist support when requested, but IndieMe is not responsible
for disputes between artists and buyers unless required by law.
4. Commission-Free Order Structure
IndieMe does not take a commission or percentage of
wholesale order totals placed through the IndieMe Marketplace. When buyers
place wholesale orders on IndieMe, the artist keeps 100% of the order total.
This does not mean IndieMe services are free. Artists may be
responsible for seller membership fees, advertising fees, event fees,
publication fees, optional promotional fees, third-party payment processing
fees, shipping costs, taxes, or other charges they agree to pay.
IndieMe may update fees, plans, services, or pricing at any
time.
5. Fees, Subscriptions, Advertising, and Paid Services
Artists may be required to maintain an active seller account
or membership plan to sell on IndieMe. Fees may be billed monthly, annually, or
according to the selected plan or service.
Paid services may include, but are not limited to, seller
memberships, advertising placements, Featured Item Ads, publication placements,
event participation, promotional opportunities, educational services, or other
optional offerings.
Unless otherwise stated in writing by IndieMe, seller fees,
advertising fees, publication fees, event fees, and other paid services are
non-refundable.
IndieMe may suspend or limit access to services for
nonpayment, failed payments, chargebacks, or billing issues.
6. Buyer and Artist Communications
IndieMe encourages respectful, professional communication
between artists and buyers.
Users may not use IndieMe communication tools, buyer
inquiries, artist inquiries, account information, marketplace activity, event
participation, publication exposure, or any information obtained through
IndieMe for spam, harassment, misleading communications, unauthorized
marketing, or any purpose that harms IndieMe, its users, or the marketplace.
Users may not scrape, copy, export, sell, rent, share, or
misuse buyer or artist information obtained through IndieMe.
7. Buyer Relationship and Marketplace Protection
IndieMe invests in building buyer relationships, artist
visibility, marketplace tools, events, publications, education, and promotional
opportunities for the handcrafted wholesale community.
Users may not use IndieMe-generated buyer relationships,
buyer inquiries, buyer contact information, buyer communications, marketplace
exposure, event exposure, publication exposure, promotional placements, or
platform tools to redirect buyers to competing wholesale marketplaces or to
solicit buyers away from IndieMe.
This includes, but is not limited to, using IndieMe buyer
relationships or IndieMe-generated exposure to encourage buyers to place orders
through another wholesale marketplace, competing platform, or third-party
marketplace.
IndieMe reserves the right to suspend, restrict, or
terminate accounts that misuse buyer relationships, redirect buyers to
competing platforms, misuse IndieMe-generated opportunities, or otherwise act
in a way that harms the IndieMe Marketplace or its community.
8. Prohibited Conduct
You agree not to use IndieMe for any unlawful, harmful,
misleading, abusive, or unauthorized purpose.
Prohibited conduct includes, but is not limited to:
- Misrepresenting
products, business identity, location, handmade status, or eligibility.
- Listing
products that are not handcrafted or do not meet IndieMe’s marketplace
standards.
- Using
IndieMe to redirect buyers to competing wholesale marketplaces.
- Misusing
buyer or artist contact information.
- Scraping,
copying, harvesting, or exporting marketplace data.
- Uploading
false, misleading, infringing, offensive, or unlawful content.
- Interfering
with the security, performance, or operation of IndieMe.
- Attempting
to access accounts, data, or systems without authorization.
- Harassing,
threatening, or abusing IndieMe users, staff, buyers, or artists.
- Failing
to pay fees owed to IndieMe.
- Engaging
in conduct that damages the trust, integrity, or operation of the
marketplace.
9. User Content and Marketing Permissions
Artists, buyers, and other users may submit or upload
content to IndieMe, including business names, logos, product images, videos,
descriptions, profiles, written content, promotional materials, and other
information.
By submitting content to IndieMe, you grant IndieMe a
non-exclusive, worldwide, royalty-free license to use, display, reproduce,
edit, publish, distribute, and promote that content in connection with IndieMe,
including on the website, in marketplace listings, newsletters, social media,
Buyer’s Guides, digital publications, advertisements, events, promotional
materials, and related marketing.
You represent that you own or have the right to use and
submit all content you provide to IndieMe, and that your content does not
violate the rights of any third party.
IndieMe may remove, edit, decline, or refuse content at its
discretion.
10. Events, Publications, and Promotional Opportunities
IndieMe may offer events, advertising, publications, digital
guides, Featured Item Ads, sponsorships, promotional placements, or other
visibility opportunities.
Participation in these opportunities may be subject to
additional requirements, deadlines, specifications, fees, and approval by
IndieMe.
IndieMe does not guarantee sales, buyer responses, traffic,
impressions, clicks, inquiries, orders, or any specific outcome from events,
advertising, publications, or promotional opportunities.
Unless otherwise stated in writing, fees for events,
advertising, publications, and promotional opportunities are non-refundable.
11. No Guarantee of Sales or Results
IndieMe provides marketplace access, tools, visibility
opportunities, buyer outreach, and support, but we do not guarantee any
specific business result.
IndieMe does not guarantee sales, order volume, buyer
inquiries, buyer responses, search placement, traffic, advertising performance,
event performance, publication performance, or marketplace success.
Artists are responsible for their own products, pricing,
images, descriptions, customer service, buyer follow-up, and overall wholesale
readiness.
12. Intellectual Property
The IndieMe name, logo, website design, text, graphics,
software, features, page layouts, marketplace structure, tools, publications,
and related content are owned by or licensed to IndieMe and are protected by
intellectual property laws.
You may not copy, reproduce, distribute, modify, create
derivative works from, or use IndieMe intellectual property without written
permission.
All trademarks, logos, product names, and business names
submitted by artists or users remain the property of their respective owners.
13. Third-Party Links and Services
IndieMe may include links to third-party websites, tools,
resources, payment processors, partner services, or other external services.
IndieMe is not responsible for third-party websites,
services, policies, content, availability, security, fees, or business
practices. Your use of third-party services is subject to their own terms and
policies.
14. Privacy
Your use of IndieMe is also governed by our Privacy Policy,
available at:
https://www.indieme.com/Privacy
By using IndieMe, you agree to our collection and use of
information as described in the Privacy Policy.
15. Account Suspension or Termination
IndieMe may suspend, restrict, or terminate your account or
access to services at any time if we believe you have violated these Terms,
failed to pay required fees, misused buyer or artist information, redirected
buyers to competing platforms, misrepresented products or business information,
harmed the marketplace, or engaged in conduct that is unlawful, abusive,
misleading, or damaging to IndieMe or its community.
IndieMe may also remove listings, content, ads, promotional
materials, or account access at its discretion.
Termination does not relieve you of any payment obligations
or responsibilities incurred before termination.
16. Disclaimer of Warranties
IndieMe is provided on an “as is” and “as available” basis.
We make no warranties or representations that IndieMe will be uninterrupted,
error-free, secure, or free of defects.
IndieMe does not warrant that the website, marketplace,
services, communications, tools, events, publications, or promotional
opportunities will meet your expectations or produce any specific result.
To the fullest extent permitted by law, IndieMe disclaims
all warranties, express or implied, including warranties of merchantability,
fitness for a particular purpose, and non-infringement.
17. Limitation of Liability
To the fullest extent permitted by law, IndieMe Marketplace
LLC and its owners, employees, contractors, representatives, partners, and
affiliates shall not be liable for any indirect, incidental, special,
consequential, punitive, or exemplary damages, including lost profits, lost
revenue, lost data, business interruption, loss of goodwill, or marketplace
outcomes.
IndieMe is not responsible for disputes, losses, damages,
chargebacks, nonpayment, shipping issues, product defects, returns, refunds,
delays, or other issues arising between artists and buyers.
18. Indemnification
You agree to indemnify, defend, and hold harmless IndieMe
Marketplace LLC, its owners, employees, contractors, representatives, partners,
and affiliates from any claims, losses, liabilities, damages, costs, or
expenses, including reasonable attorney fees, arising from your use of IndieMe,
your violation of these Terms, your content, your products, your transactions,
your communications, or your violation of any law or third-party rights.
19. Changes to These Terms
IndieMe may update these Terms of Use at any time. When we
update the Terms, we will revise the “Last Updated” date.
Your continued use of IndieMe after changes are posted means
you accept the updated Terms.
20. Governing Law and Venue
These Terms are governed by the laws of the State of Ohio,
without regard to conflict of law principles.
Any dispute arising from or related to these Terms, IndieMe,
or your use of IndieMe shall be brought in the state or federal courts located
in Cuyahoga County, Ohio, unless otherwise required by law.
21. Contact
Questions about these Terms may be sent to:
service@indieme.com