Privacy Statement

IndieMe Privacy Policy

Last Updated: June 2026

IndieMe Marketplace LLC (“IndieMe,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit IndieMe.com, create an account, apply to sell, register as a buyer, place or receive orders, participate in events, submit content, or use IndieMe services.

By using IndieMe, you agree to this Privacy Policy.

1. Information We Collect

We may collect information you provide directly to IndieMe, including:

  • Name
  • Business name
  • Email address
  • Mailing address
  • Shipping address
  • Billing information
  • Phone number
  • Website or social media links
  • Buyer qualification information
  • Artist application information
  • Product listings, images, videos, descriptions, and profile content
  • Order information
  • Payment-related information
  • Event, advertising, or publication submissions
  • Communications with IndieMe, artists, or buyers

We may also collect technical information, such as IP address, browser type, device information, pages visited, login activity, referring pages, and general website usage information.

2. How We Use Information

IndieMe uses information to operate and improve the marketplace, including to:

  • Create and manage artist and buyer accounts
  • Review artist applications and buyer registrations
  • Provide access to marketplace tools and services
  • Process orders, invoices, account activity, and related communications
  • Help artists and buyers communicate about wholesale business
  • Provide customer support
  • Send account, service, event, and marketplace communications
  • Promote artists, products, events, publications, and IndieMe services
  • Manage advertising, publications, Buyer’s Guides, events, and promotional opportunities
  • Improve website performance, search tools, and user experience
  • Protect the security, integrity, and proper use of IndieMe
  • Enforce IndieMe’s Terms of Use and marketplace policies
  • Comply with legal, tax, accounting, or regulatory obligations

3. Marketplace Visibility

Certain information may be visible to other approved IndieMe users as part of normal marketplace activity.

Artist storefronts, product listings, images, descriptions, business names, and other submitted marketplace content may be visible to approved buyers and may also be used by IndieMe in marketing, publications, emails, social media, events, and promotional materials.

Buyer information may be shared with artists as needed to support wholesale orders, inquiries, payment, shipping, fulfillment, and buyer-artist communication.

Users should not submit information to IndieMe that they do not want used in connection with marketplace activity or related IndieMe services.

4. How We Share Information

IndieMe does not sell, rent, or trade personal information to outside companies for their independent marketing use.

We may share information when necessary to operate IndieMe, including with:

  • Artists and buyers involved in marketplace orders, inquiries, or communications
  • Payment processors and billing providers
  • Email, marketing, website, hosting, analytics, or customer support providers
  • Event, publication, advertising, or promotional service providers
  • Legal, accounting, tax, or business advisors
  • Government, law enforcement, or regulatory authorities when required by law
  • Successors or related parties in connection with a business transfer, merger, sale, or restructuring

When we use third-party service providers, they may access information only as needed to provide services to IndieMe.

5. Buyer and Artist Information

IndieMe protects buyer and artist relationships as part of the marketplace.

Users may not scrape, copy, export, sell, rent, share, or misuse buyer or artist information obtained through IndieMe. Users may not use IndieMe buyer information, buyer relationships, marketplace communications, event exposure, publication exposure, or platform tools to redirect buyers to competing wholesale marketplaces or solicit buyers away from IndieMe.

Use of IndieMe is also governed by our Terms of Use.

6. Email and Communications

IndieMe may send emails related to account activity, orders, services, events, publications, promotional opportunities, marketplace updates, buyer sourcing, artist visibility, and other IndieMe communications.

Users may unsubscribe from certain marketing emails by following the instructions in the email. Some service-related or account-related communications may still be necessary to operate your account or provide requested services.

7. Cookies and Website Technology

IndieMe uses cookies and similar technologies to support site functionality, security, login sessions, user preferences, and website performance.

Cookies help us recognize users within password-protected areas, personalize the experience, maintain account security, and understand how the website is used.

You may adjust cookie settings in your browser, but some parts of IndieMe may not function properly if cookies are disabled.

8. Public or Shared Areas

IndieMe may offer discussion boards, groups, forums, profiles, comments, or other community features.

Information you choose to post or share in these areas may be visible to other users. Please use care when sharing personal, business, or sensitive information. IndieMe is not responsible for information you voluntarily disclose in shared or public areas.

9. Third-Party Links and Services

IndieMe may link to third-party websites, tools, partners, payment processors, social platforms, or other services.

This Privacy Policy does not apply to third-party websites or services. IndieMe is not responsible for the privacy practices, security, content, or policies of third parties. Please review their privacy policies before providing information.

10. Data Security

IndieMe uses reasonable administrative, technical, and physical safeguards designed to protect information. However, no website, system, or method of transmission is completely secure.

You are responsible for keeping your account login information confidential and for notifying IndieMe if you believe your account has been accessed without authorization.

11. Data Retention

IndieMe may retain information for as long as needed to operate the marketplace, provide services, comply with legal or accounting obligations, resolve disputes, enforce agreements, maintain business records, and protect the integrity of IndieMe.

12. Your Choices

You may contact IndieMe to request updates to your account information or ask questions about your information.

Depending on your account type and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information. Some information may need to be retained for legal, business, accounting, fraud prevention, marketplace integrity, or dispute resolution purposes.

13. Children’s Privacy

IndieMe is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

14. Changes to This Privacy Policy

IndieMe may update this Privacy Policy from time to time. When we update it, we will revise the “Last Updated” date.

Your continued use of IndieMe after changes are posted means you accept the updated Privacy Policy.

15. Contact

Questions about this Privacy Policy may be sent to:

service@indieme.com